Florence Mok, MD of BIPO North Asia, firmly believes that technology enhances, not replaces, the human element in HR, a philosophy which guides BIPO’s innovations.
Established in 2010 and headquartered in Singapore, BIPO is a global payroll and people solutions provider. With a strong presence across 150+ global markets, BIPO offers comprehensive workforce solutions encompassing its award-winning human capital management (HCM) solutions and professional services: global payroll outsourcing and employer of record (EOR) services.
BIPO leverages the latest technological advancements to provide clients with best-in-class solutions and empower businesses to achieve greater efficiency and success.
What makes BIPO different from what is out there in the landscape is that its scalable solutions support companies throughout the business lifecycle, from initial growth to global expansion. Unlike standalone services, BIPO’s agile solutions integrate a cloud-based proprietary HR management system (HRMS) with services such as global payroll outsourcing and EOR. This integration offers a holistic, end-to-end solution – ensuring a seamless employee journey from onboarding to offboarding.
Diving into some of the features that make BIPO HRMS so powerful for its users, this SaaS-based solution is available on a secure, unified platform, including a mobile app. Apart from automating the employee lifecycle from on/offboarding, the system is available in 18 languages, and its proprietary multi-country platform supports multi-currency salary payments.
As part of its promise around “seamless integration,” the HRMS has a centralised storage of employee data, providing easy access to critical information like employee profiles, salaries, emergency contact information, and more – delivered on a single dashboard and user-friendly interface to enhance the employee experience. In addition, an intuitive, built-in payroll calculation engine ensures accuracy, accountability, and reduced manual errors. At the same time, multi-level approvals offer added security features – helping to improve workflows and workforce management.
In line with BIPO’s philosophy to “make life easier” for HR and business professionals, BIPO HRMS also integrates with various LMS and ERP solutions to offer a complete, one-stop HR ecosystem to enhance the employee experience and cater to the needs of both SMEs and enterprises.
Collectively, BIPO’s total HR solutions empower companies with the tools to make informed business decisions by streamlining HR workflows, complemented by BI and analytics that deliver actionable insights. By eliminating manual, transactional tasks, BIPO enables global/regional and local HR teams to take on a strategic HRBP role so they can contribute to business revenues/goals. In a dynamic economic landscape, BIPO’s hybrid workforce solutions seamlessly merge traditional HR services with innovative technology and facilitate effortless global expansion for businesses in today’s connected world.
This trailblazing solutions provider’s projects have significantly impacted Hong Kong’s business landscape, especially in HR and payroll compliance. Its 21 proprietary payroll engines with built-in compliance have empowered HR professionals with the tools, expertise, and capabilities to process multi-country payroll and HR transactions on a single, unified platform.
“For instance, a regional payroll outsourcing project for a client based in Hong Kong with 500+ global employees resulted in a 15% productivity boost, 40% time-savings, and 100% on-time payroll processing across 10 markets in APAC.” – Florence Mok, Managing Director, North Asia
Florence Mok, Managing Director of BIPO North Asia, shares: “BIPO’s success stems from our understanding of the global HR landscape, expertise in compliance, and alleviating administrative burdens. These enable clients to concentrate on strategic HR initiatives, solidifying our commitment to their success.”
Mok firmly believes that technology enhances, not replaces, the human element in HR. She explains: “This philosophy guides our innovations, ensuring that while we leverage technology and increasingly, AI – the core focus remains on the human aspect.
“It is about harmonising technology with HR to create solutions that connect and empower professionals in making the best decisions for their teams and the business.”
First published in Human Resources Online on 13 Dec 2023
