BIPO Empowers Healthcare Transformation with AI-Driven Workforce Solutions

SINGAPORE – November 21, 2024

The inaugural Healthcare Symposium: Shaping the Future of Healthcare Workforce through Business Transformation was hosted by NTUC’s Healthcare Academy (HCA) at the Devan Nair Institute for Employment and Employability on 21 November 2024. This landmark event aimed to address pressing challenges in the healthcare sector, including workforce shortages, administrative burdens, and maintaining work-life balance for employees.

The symposium brought together over 50 public and private healthcare partners to explore transformative technologies designed to improve productivity and elevate patient care. Five cutting-edge solutions addressing specific industry pain points were highlighted during the event, showcasing how innovation can shape the future of Singapore’s healthcare system.

As one of the featured vendors at the symposium, BIPO was proud to present its Flexible Scheduling system, a cutting-edge solution addressing critical pain points in healthcare workforce management. Using AI and automation features to optimise workforce management while meeting operational needs, BIPO’s Flexible Scheduling system has successfully granted more scheduling requests from nurses across 40 wards at Tan Tock Seng Hospital (TTSH), promoting better work-life balance for healthcare workers.

During his keynote address, NTUC Secretary-General Mr Ng Chee Meng highlighted the importance of collaborative efforts between stakeholders in transforming the healthcare workforce. The event also saw the signing of a Memorandum of Understanding between HCA and the National Healthcare Group to enhance the skills of over 20,000 healthcare professionals, focusing on areas such as artificial intelligence, sustainability, and workplace safety.

As Singapore’s healthcare landscape evolves, innovative solutions like BIPO’s Flexible Scheduling system will play a crucial role in building a resilient and forward-thinking ecosystem that meets the needs of both healthcare workers and patients.

For more details about BIPO’s total HR solutions, visit www.biposervice.com.

First published in HSEU on 21 November 2024.